August 8th, 2018

House Barrel Allocation.

We’d like to take this opportunity to address some recent (and frustrating) issues with this year’s release of Castle Long Reserve VII. At 12:01am on June 25th Castle Long Reserve VII went live on and we unfortunately experienced demand that was much greater than expected. The sheer volume of traffic to our site over the twelve hours that followed crashed our site and caused numerous server failures, processing inaccuracies, and we’re sure some disappointment and grief by you, our most loyal customers. Our customer service team immediately snapped into action and personally contacted hundreds of you to rectify problematic orders and we greatly appreciate your patience and cooperation. Lessons were learned by Five Pawns and server capacities have been substantially increased to prevent this from ever happening again in the future.

In an effort to regain the confidence you’ve come to know and expect from Five Pawns, we’ve decided not to hold back this year’s “House Barrels” for our employees, friends, and immediate family to get us through the year. We’re making them available to you now at to help ease any aggravation we may have caused. Quantities were recently replenished with our “House Allocation” and it is available now until it’s gone.

We hope this helps to ease some of the frustration and we’re humbled by your support of this year’s Castle Long Reserve VII.

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